Frequently asked questions

Each user can install Banana Accounting Plus on up to 5 of the devices he personally uses, always activating the program with his registered user email. You can then, for example, install it on your desktop computer (at home or at work), on your laptop, on mobile phones, etc. The conditions of use always remain valid.

This also means that if the accounting files (.ac2 format) are saved on some Cloud device, such as ICloud or Dropbox, the user can access and work on them from all his devices.

Big Sur is the first version of a new generation of the operating system that involves important changes also in the libraries and development tools used. Apple has already hinted that more changes are to be expected in the future.

The program is installed and works locally. As for your files, you decide where to save them (locally or on external devices, on cloud systems like Dropbox, etc.). You can still install Banana Accounting+ on all your devices (up to 5 installations with the same user email).

This mode has several advantages: you always have the latest version, you are in step with the times and with the continuous automatic updates of operating systems - there are no sudden changes but each new feature is introduced and explained individually - there is no more waste of time for new installations, lost license keys, etc. - the price remains very low as always. You also have access to templates, documentation and working examples.

Subscription and payment are annual. At the end of 12 months you can decide whether to renew, change or cancel your subscription. You can also set automatic renewal. Our users who benefit from free months of the ADVANCED plan will still be able to choose a different plan at the end of the free period.

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Banana Accounting+ can be installed on Windows, Mac and Linux. The program is also available free of charge for Android and IOS.

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Of course, Banana Accounting+ reads and opens the accounting files of all the previous versions. Even when working with Banana Accounting+, your files can still be reopened with the old versions (except for those who use some innovative Banana Accounting+ functions). However, we always recommend making copies.

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No, both versions will be maintained on your computer.

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Yes, Banana Accounting Plus also includes inventory management.
Previous versions do not include this application.

More information on Banana Accounting Plus Inventory
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These applications are free up to 70 transactions as part of what is included in the Banana Accounting+ Free plan.
If you are a small company or a student you can perfectly work for free:

• Download the software
• Choose a template
• Customize and save your file

If you need to go over the 70 transactions you need to purchase the Professional or Advanced plan.
All your data will be kept.

The Time Sheet is unlimited and free only from version 9 (see here).

The Cash Manager (Cash Book) is unlimited and free only from version 9 (see here).

Yes, Banana for Android is available. More information can be found on the Android and Chrome OS.

Yes, Banana for Android is available. More information can be found on the Android and Chrome OS.

Yes, the program is available for iOS from version 8.0.4. For more information please visit our iOS page.

Yes, Banana Accounting is compatible with it from version 8.0.4.

Even if you have not yet determined the accounting opening data of the new accounting file, or even the accounting code, you also can immediately use Banana accounting software to start registering the first accounting transaction. The high flexibility of the software can add or modify the accounting code and amounts at any time without affecting the saved accounting files.

In the Accounts table, check the BClass column; the numbers should be as follows:

• 1 for the Assets
• 2 for the Liabilities
• 3 for the Expenses
• 4 for the Revenue

Also, check the Section column. There should be:

It is possible to go from one type of accounting to another with the Convert to new file command from the Tools menu. The program creates a new file that should be saved under a new name. It maintains all the data that have already been entered and adds (or eliminates) the columns that are specific to the new accounting type.

Banana Accounting for Mobile uses iOS' native Files app. To use file providers such as Dropbox, Google Drive or OneDrive, it is necessary to install their respective apps and abilitate them in the Locations in the Files app.

Here's an example to use Dropbox with Banana Accounting Mobile for iOS. Step 3-4 can also be done directly within the Files app, if you have already done so, you'll find Dropbox within the Locations when Banana Accounting opens the Files app.

In order to ensure the security of accounting data, you can setup a password for your accounting documents.

See the password setup page.

Learn how to use the most advanced accounting and planning techniques to reduce costs and make important decisions.

These tutorials show you how to get started with Banana Accounting. Because of its immediacy and ease of use, once you download and open the software, you will be able to quickly perform accounting in three easy steps.

Yes, just follow the instructions on this internet page: Transferring data from other accounting software.

When the basic currency is entered as the reference currency, the exchange rates with a multiplier greater than 1 can present calculation differences between Banana Accounting+ and the previous versions. To solve the problem, please consult our page Incompatible exchange rates from previous versions.

Nothing: your data files are automatically updated when opened with a new version.

From Banana Accounting 9, it is possible to manage the invoicing.
More information about creating invoices with Banana Accounting.
 

MacOS includes a technology called Gatekeeper, that's designed to ensure that only trusted software runs on your Mac. On older versions of MacOS, when you try to run Banana+ the first time, it may show this message:

After seeing this message, you can safely unblock Banana+ by following this procedure:

Yes, Banana Accounting+ can be installed on up to 5 devices with the same registered user email. There are no license keys but the subscription is linked to the user's email, so it's all very easy: just download the program and enter your email.

Install Banana Accounting+ on your new computer by downloading it from our Download page.
Once it is installed, enter email you used to purchase your subscription or that you registered. Banana Accounting + will automatically recognize it. With the same email you can install Banana Accounting + on 5 devices.

Banana Accounting+ is a multi-platform software; by subscribing to one of the plans, the program can be installed on up to 5 devices with the same registered user email, of any operating system (system requirements).

In associations the treasurer's task is regularly passed from one volunteer to another. Here is how to deal with Banana Accounting licenses transfers.

Please follow the procedure on the page Associate .ac2 files with the most recent Banana version.

Banana Accounting has no limits on mandates. You can manage an unlimited number of mandates.

The license key is for Banana Accounting 9 or earlier versions only.
For more information, please see our page  License Key Recovery.

By clicking on the symbol next to the error message (in the Info or Messages window) you will be directly connected to the online page explaining the error message and suggesting possible causes and solutions.

If you are not able to remember the password anymore, our technicians can unlock the file for you deleting the password. Please send us your support request by email, with the file attached to it. Very soon you will receive an email with your unlocked file. Password unlock is a paid service. 

Yes it is possible to buy with a credit card. In order to buy from Switzerland, please connect to the page Purchase from Switzerland.
In order to buy from abroad with a credit card, please connect to the page Purchase from other nations.