Why is the invoice not being printed?

You did not use a customer account, you did not set the customer group, and the Type column contains a value other than empty or 10.

There can be several reasons why the invoice is not being printed:

• You are trying to print an invoice that has a supplier account instead of a customer account.
  • Use a customer account in the transaction row (Debit account or CC3).
• The customer settings are missing the customer group selection.
  • From the menu Reports > Customers > Settings, make sure that either the group or the specific customer account is selected.
  • It is recommended to always select the general customer group so that all customer accounts are automatically included when printing invoices.
  • See also: Set up the customer ledger and configure customer settings.
• In the Accounts table, the customer account is not part of the customer group.
  • Check in the Accounts table that the customer account is correctly included in that group.
  • See also Set up the customer ledger and configure customer settings.
• The Type column contains a value other than 10 or empty (for example, 11 - Payment from customer).
  • In the Type column, leave it empty or enter 10 (Customer Invoice).
  • To view the column, open the menu Data > Columns setup and activate the DocType column.