No invoice for this selection criteria

When printing the invoice, it indicates that the account used for this invoice is not correct.

Causes

1. You are trying to print an invoice that has a supplier account instead of a customer account.
2. The customer settings are missing the customer group selection.
3. In the Accounts table, the customer account does not belong to the customer group.
4. The Type column contains a value other than 10 or is empty (e.g. 11 - Payment from customer).

Solutions

1. Use a customer account
   • Use a customer account in the transaction row (Debit account or CC3).
2. Check the customer settings
   • From the menu Report > Customers > Settings, make sure the customer group or specific account is selected.
   • It is recommended to always select the general customer group, so that all customer accounts are automatically included when printing invoices.
   • See also: Set up the customer ledger and configure customer settings.
3. Check the Accounts table
   • Make sure that the customer account is actually included in that group.
   • See also Set up the customer ledger and configure customer settings.
4. Correct the value in the Type column
   • Leave it empty or enter 10 (Customer invoice).
   • To display the column, open the menu Data > Columns setup and enable the DocType column.