No invoice for this selection criteria

When printing the invoice, it indicates that the account used for this invoice is not correct.

Causes

  1. You are trying to print an invoice that has a supplier account instead of a customer account.
  2. The customer settings are missing the customer group selection.
  3. In the Accounts table, the customer account does not belong to the customer group.
  4. The Type column contains a value other than 10 or is empty (e.g. 11 - Payment from customer).

Solutions

  1. Use a customer account
    • Use a customer account in the transaction row (Debit account or CC3).
  2. Check the customer settings
  3. Check the Accounts table
  4. Correct the value in the Type column
    • Leave it empty or enter 10 (Customer invoice).
    • To display the column, open the menu Data > Columns setup and enable the DocType column.

 

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