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Do you need to renew your Banana Accounting Plus subscription? Did you use a free period and now wish to subscribe? You are in the right place!
When you first purchased, you also automatically created your Banana user account.
Login into your user account, Subscriptions section, and click on the Renew button.
- The renewal adds 12 months to your current subscription
- You can renew before the expiry date, continuing with the same plan or choosing a different one.
How renewal from Switzerland works
By default, all Banana Accounting Plus subscriptions have an automatic renewal setting (but you can switch it off from your user account), that takes place according to the payment method set in the user account:
- If you pay by credit card, this is charged on the renewal date. You then receive an email with the relevant invoice (already paid), for your records.
- If you pay by invoice, on the renewal date a new invoice is created and it is sent to you by email. Payment deadline 10 days.
Please note: if for some reason your credit card cannot be charged (for e.g. if it has expired), the system will send you the invoice by email asking you to pay it within10 days using a QR bank payment slip. However, you can still access your Banana user account and pay with another payment method, such as a credit card.
How the renewal from other countries works
By default, all Banana Accounting Plus subscriptions have an automatic renewal setting (but you can switch it off from your user account), that takes place according to the payment method set in the user account:
- If you pay by credit card or any other instant payment method, this is charged on the renewal date. You then receive an email with the relevant invoice (already paid), for your records.
- If you requested to pay by wire transfer, before the renewal date you will receive an invitation to pay for the renewal. Paddle, our partner who handles all international transactions, will renew your subscription as soon as the payment is received.
We are available for any questions or needs.