Customer and supplier groups missing. It's not possible to calculate the VAT on cash received.

Causes

VAT on cash received cannot be calculated because the customer and supplier groups are missing.

Solutions

Check that in the Accounts table the totaling groups of customers and suppliers are present, and that in the Reports → Customers (or Suppliers) → Settings menu, the group of customers and suppliers has been selected.

More details are available at the following link: https://www.banana.ch/doc/en/node/4651

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