Banana Error List

Cause

An Excel file format or table that contains more than 64'000 cells is being exported and the "Create cell names" box is checked.  Cell names exceeding 64'000 will not be created. Excel does not allow…

Causes

When creating a PDF that is supposed to include one or more attachments, it may happen that during the document generation the program cannot find one or more attached files.

The possible causes are the following:…

Cause

You are saving a file with a name that already exists.

Solution

Select a different name for the file you wish to save.

Cause

Impossible to open file: it could have been deleted or moved to another directory.

Solution

The file may be retrieved via Windows Explorer or Mac. When located, open the file in Banana Accounting…

Cause

You tried to open a file from an unsupported type or version.

Solution

Make sure that your file is of the ".ac2" type or ascertain that the version of software being used is not anterior to the one used…

You can only merge files with the same accounting type and with identical accounting plans. More information are available at the Merge file page.

Causes

You tried to merge two different files, for example:

Cause

The Column name indicated in the import file does not exist.

Solution

Check the file you are importing. The column name must correspond to one of the existing columns.

If the file is…

Cause

The cell that you are trying to delete is on a protected row.

Solution

In order to edit the cell you first need to Unprotect rows from the Edit menu.

Cause

The column indicated in the command has not been found.

Solution

Please verify and correct the name that you indicated for the comparison column. 

Causes

When starting the program via the command line, an inexistent column has been indicated.

Solutions

Correct the command given.