Maximum number of attempts to introduce password has been reached

Cause

There have been more than three attempts to open a protected file with an incorrect password and the maximum number of input attempts has been reached.

Solutions

  • Make sure that the caps-lock key is not activated.
  • Reopen the file and enter the correct password - after three incorrect attempts, the file will be closed again.

Our technicians can reset the password for a fee (see the price list). You will have to submit your support request via e-mail by attaching the corresponding file.

 

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