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Privacy policy

Banana.ch SA Privacy Statement

This privacy statement and policy sets out how banana.ch SA, Lugano, Switzerland (“banana.ch” or “we”) uses and protects any information that you give us when you use this website.

Banana.ch is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • other information about you that you provide to us when using our website or our services
  • information relating to the services and products you have ordered with us and your user history on our website
  • other information relevant for your contractual relationship with us including payment information
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Performance of our contractual relationship and provision of services               
  • Internal record keeping
  • Use of the information to improve our products and services.
  • Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, contact you by e-mail, telephone or mail for market research purposes
  • We may use the information to customise the website according to your interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Our website may use cookies. A cookie is a small file which asks permission to be placed on your computer's hard drive. Unless you deactivated on your browser the relevant function, the file will be added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

The cookies used by your website allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Embedded content from other websites or use of external services

You acknowledge and agree that our website may include embedded third parties’ content or routines or use third parties services that track the use of our websites or software (“Embedded External Services”). Embedded External Services may vary from time to time and we keep an updated list of Embedded External Services with a link to the respective privacy policies, that refer, among others, to the purpose of such services. You can find the list at the bottom of this Privacy Statement. The provider of the Embedded External Services may be located in countries outside the EU and the EEA and the processing of such data by the third parties may be governed by legislation that is different than the EU/EEA/Swiss legislation.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our website can include materials and information of third party suppliers such as advertising materials, news, social media interfaces etc. Such content and any feature related thereto is not controlled by us and we are not responsible for any use the third party suppliers may to with personal data gathered through your visiting such third party suppliers’ materials and information and you should refer to the privacy policies of the relevant third party supplier.   

How you can control your personal data              

You may choose to restrict the collection or use of your personal information by communicating this by email to info@banana.chor by letter.

You may request details of personal information which we hold about you by contacting us at the same email address or by letter.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

Last updated: October 21, 2015

 

Embedded external services list

Our website make use of the following embedded services:

  • Google Analytics.
  • Swiss Postfinance payment services.

 

 

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