How to report a bug

Send us full details of the issue, giving as much detail as possible, this can include:

• For bugs:
  • Steps to Reproduce:
    Minimized, easy-to-follow steps that will trigger the described problem. Include any special setup steps;
  • Actual Results:
    What the application did after performing the above steps;
  • Expected Results:
    What the application should have done, if there was no bug;
  • The accounting file:
    An example of an accounting file where the problem occur;
  • The system informations
    The dialog system informations display the information to attach to the request;
  • The system event log
    If he application has stopped working or disappears attach a copy of the system event log related to the crash:
    • How to retrieve the event log in Windows
    • How to retrieve the event log in macOS
• For feature requests:
  • A description of what you would like to achieve, and why.
    A user story is an effective way of conveying this;

You can submit your issue through our contact form.