Troubleshooting Excel add-in for macOS

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The guide below walk you through the macOS troubleshooting step by step.

  1. Download and install the latest version of Banana Accounting Plus for Mac.
     
  2. Start Banana Accounting Plus web servers:
     
    • Open Banana Accounting Plus.
    • Click on menu Tools > Program Options.
    • Select the tab Interface.
    • Check the options Start Web Server and Start Web Server with ssl.
       
  3. Edit the BananaPlus web server configuration file:
     
    • Click on menu Tools > Program Options.
    • Select the tab Advanced.
    • Click on System info button


       
    • Select the entry Web Server > Settings file path
    • Click on Open path... button


       
    • Open the file httpconfig.ini
    • Modify the value of property accessControlAllowOrigin to "*"
      accessControlAllowOrigin=*
    • Save the file and restart BananaPlus
       
  4. Open Safari and insert the url https://127.0.0.1:8089
     
  5. When the dialog appears, insert your system password and click on Always allow button.


     
  6. Open macOS Keychain Access application (Applications > Utilities) and search for the banana.localhost certificate.


     

  7. Double click on the banana.localhost certificate, expand the Trust section and for "Secure Socket Layer (SSL)" select "Always Trust".
    Close the dialog and enter your system password to confirm the changes.

  8. Close and reopen the macOS Keychain Access application, the banana.localhost certificare appears now with a blue plus icon.

  9. Start Excel 2016 and load the Add-in.

  10. Click on the Refresh file list button.

 

 Messages

  • Cannot connect to local web server. Incorrect URL server or Banana Accounting/web server are not running.
    The connection between Banana Accounting and Excel add-in did not occur. Please follow step by step the Troubleshooting for macOS guide on this page.
  • No file is open in Banana Accounting.
    Banana Accounting is working but no file is open. Open at least one file in Banana Accounting.
  • File not selected.
    No file is selected from the files list. Refresh the files list and select one of them.

 

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