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The guide below walk you through the Windows troubleshooting step by step.
- Download and install the latest version of Banana Accounting 9 for Windows.
- Update Windows and Excel.
- Open Excel and check you are logged in with your Microsoft account (File → Account → User Information).
- Start Banana Accounting web server:
- Open Banana Accounting.
- Click on menu Tools → Program Options.
- Select the tab Interface.
- Check the options Start Web Server.
- Add a local loopback exemption to Microsoft Edge Web Viewer (see Microsoft documentation for more information):
- In the search box enter cmd.
- On the right side select Run as administrator.
- Confirm with Yes.
- Copy and paste the following command:
CheckNetIsolation LoopbackExempt -a -n="microsoft.win32webviewhost_cw5n1h2txyewy"
- Press enter to run the command.
- Close the command prompt.
- In the search box enter cmd.
- Change the server URL on the Add-in settings:
- Start Excel and Banana Accounting Add-in.
- Click on the Options tab of the Add-in.
- Select Other as Server information.
- In the Server URL field enter http://localhost:8081.
- Click OK to confirm and save the changes.
- On the Setup tab of the add-in refresh the files list.
Note: in case you don't want to use the Excel add-in anymore, you can remove the local loopback exemption at any time with the command:
CheckNetIsolation LoopbackExempt -d -n="microsoft.win32webviewhost_cw5n1h2txyewy"
Messages
- Cannot connect to local web server. Incorrect URL server or Banana Accounting/web server are not running.
The connection between Banana Accounting and Excel add-in did not occur. Please follow step by step the Troubleshooting for Windows guide on this page. - No file is open in Banana Accounting.
Banana Accounting is working but no file is open. Open at least one file in Banana Accounting. - File not selected.
No file is selected from the files list. Refresh the files list and select one of them.