You are here

How to report a bug

Send us full details of the issue, giving as much detail as possible, this can include:

  • For bugs:
    • Steps to Reproduce:
      Minimized, easy-to-follow steps that will trigger the described problem. Include any special setup steps;
    • Actual Results:
      What the application did after performing the above steps;
    • Expected Results:
      What the application should have done, if there was no bug;
    • The accounting file:
      An example of an accounting file where the problem occur;
    • The system informations
      The dialog system informations display the information to attach to the request;
    • The system event log
      If he application has stopped working or disappears attach a copy of the system event log related to the crash;
       
  • For feature requests:
    • A description of what you would like to achieve, and why.
      A user story is an effective way of conveying this;

You can submit your issue through our contact form.

Share this article: Twitter | Facebook | Email


Help us improve the documentation

We welcome feedback on how to improve this page.
Tell us what theme needs a better explanation or how to clarify a topic.