If you are on the phone with one of our technicians and need to establish a remote connection to your computer, you must download and run the program.
Beware of fraud attempts.
You may be the target of a scam attempt. Install and run this program only if you are on the phone with trusted individuals.
Install Microsoft Quick Assist
If you haven't installed it yet, you can install Microsoft Quick Assist directly from the Microsoft Store.
Alternatively, you can find it on the Microsoft Store webpage.
Get remote assistance on Windows 11
1) Click on Start
2) In the search bar, type "Quick Assist"
3) Click on the Quick Assist program
