Banana9 hangs on startup with the message "dll is missing" or "error 0xc000007b"

Problem

Banana Accounting 9 does not start and a message stating one of the following texts appears:

• The program can't start because a dll is missing from your computer.
• The application was unable to start correctly accompanied by an error code (0xc000007b)

System

Usually this error occurs on Computers running Windows 7 or Vista, sometimes it also occurs on Windows 8 and 8.1.

Cause

Probably your system is not up to date.

Solution

Run Windows update and reinstall Microsoft Visual C++ redistributable

1. Run windows update
   1. Select Start > Control Panel > System and Security > Windows Update.
   2. Select "Check for updates." Wait as the Windows Update tool scans checks for updates that you have not installed
   3. If you see a message that says, "Updates are available for your computer" or "Install updates for your computer," click the button labeled "Install updates."
   4. Wait as the updates install. Restart your computer when prompted to complete the updating process.
2. Reinstall Microsoft Visual C++
   1. Open Programs and Features
   2. Uninstall all items with the name of "Microsoft Visual C++ 2*** Redistributable"
   3. Download the latest Microsoft Visual C++ redistributable packages
      1. Click here for 32 bit systems
   4. Run the file vcredist.exe that you just downloaded
3. If the problem persists, force Windows Update to install missing components:
   1. Go to this Microsoft Support webpage
   2. Scroll down in the "Method 2" section.
   3. Download and install the package for your Operative System