Questions and answers

  • Is Banana Accounting compatible with the Apple macOS 10.12 "Sierra" operating system?
    Yes, it is compatible starting from version 8.0.4.
  • Is Banana Accounting 8 available for iOS?
    No, it is not available. You need to switch to Banana Accounting Plus.
  • Is Banana Accounting available for Android?
    Yes, it is available starting from version 8.0.4. For more information, see the Android page.
  • How many mandates can be managed with Banana Accounting?
    Banana Accounting has no limit on mandates. You can manage an unlimited number of mandates.
  • Is there a multi-license version?
    Not for Banana Accounting 8 anymore. You need to switch to Banana Accounting Plus.
  • Switching from one operating system to another.
    With Banana Accounting 8, each license worked only for the operating system for which it was purchased. With Banana Accounting Plus, the subscription is valid on any operating system. 
  • Is the Cash Book free in version 8?
    In version 8, the Cash Book is not free. You need to switch to Banana Accounting Plus.
  • How to switch from one accounting type to another (e.g. from accounting without VAT to one with VAT)
    You can switch from one type to another using the Convert file command from the Tools menu. The program creates a new file that must be saved with a name, keeping all previously entered data and adding (or removing) the typical columns of the new type.
  • Does Banana Accounting manage inventory?
    No. You need to switch to Banana Accounting Plus.
  • Does Banana Accounting handle invoicing?
    No. You need to switch to Banana Accounting Plus.
  • I need to reinstall Banana Accounting 8, but I cannot find the license key...
    The license key for Banana Accounting 8 (or earlier versions) can no longer be recovered. You need to switch to Banana Accounting Plus.
  • What should be done with files when upgrading to Banana Accounting Plus? 
    Nothing: files are automatically updated when opening the new version.
  • Is it possible to import data from another accounting program?
    Yes, just follow the instructions on the following page: Importing data from other programs
  • Is it possible to install Banana Accounting also on a laptop or a second computer?
    Installation on a laptop or a second computer (with the same license key) is allowed provided that both belong to the same owner. This option is granted only for the first license of the version in use. With Banana Accounting Plus, it is possible to install the program on up to 5 devices for personal use.
  • Can it be purchased with a credit card
    Banana Accounting 8 has no longer been sold since 2017. You can purchase the latest version Banana Accounting Plus, also with a credit card. 
  • In the printout of the Enhanced Balance sheet with groups, costs and revenues have a minus sign before the amount. Why?
    Check in the Accounts table the BClass which must be 1 for Assets, 2 for Liabilities, 3 for Costs and 4 for Revenues. Also check in the Section column that there is 1 on the Assets title row, 2 for Liabilities, 3 for Costs, 4 for Revenues, 01 for the customer ledger, 02 for the supplier ledger, 03 for Cost centers and 04 for Profit centers.
  • Password recovery
    If you can no longer remember the password to access the accounting file, our technicians can recover it. You need to send an email with the support request, attaching the file. Shortly after, you will receive an email with the password. Password recovery is a paid service.
  • An error message appears. What now?
    By clicking on the symbol next to the error message (in the 'Info' or 'Messages' window) you will be directly linked to the online page corresponding to the error, containing possible causes and solutions.

If the problem still persists, you can contact us via the contact form or by phone at +41 (0)91 210 49 37.