Troubleshooting Excel add-in for macOS

The guide below walk you through the macOS troubleshooting step by step.

1. Download and install the latest version of Banana Accounting for Mac.
    
2. Start Banana Accounting web servers:
    
   • Open Banana Accounting.
   • Click on menu Tools → Program Options.
   • Select the tab Interface.
   • Check the options Start Web Server and Start Web Server with ssl.
      
3. Open Safari and insert the url https://127.0.0.1:8089
    
4. When the dialog appears, insert your system password and click on always button.
   
   
    
5. Start Excel 2016 and load the Add-in.
    
6. Click on the Refresh file list button.
    
7. If a dialog window appears, click always allow button on the left.
   
   

 

Messages

• Cannot connect to local web server. Incorrect URL server or Banana Accounting/web server are not running.
  The connection between Banana Accounting and Excel add-in did not occur. Please follow step by step the Troubleshooting for macOS guide on this page.
• No file is open in Banana Accounting.
  Banana Accounting is working but no file is open. Open at least one file in Banana Accounting.
• File not selected.
  No file is selected from the files list. Refresh the files list and select one of them.