In this article
The Banana Accounting Plus subscription is for personal use only. Each user must register with their email and then has the possibility to install and use the program on up to 5 personal devices. If this is your case, please visit the Subscription page.
Companies with multiple people using Banana Accounting Plus, must purchase a subscription for each user. In these cases, the multi-user subscription offers several advantages from an organisational and administrative point of view. The programme features remain unchanged.
Benefits of the multi-user subscription
- Manage all your employees using Banana Plus from a single user account
- Access the user account by entering a main (administrative) email
- Receive a single invoice for all users on the administrative email
- Independently manage the secondary emails (of those using the software)
- Add new users at any time
From your Banana Plus user account you always see your subscription status, expiry date, invoices issued, and much more.
Purchase of multi-user Subscription
- Purchase from Switzerland and Liechtenstein
- Purchase outside of Switzerland, from our international online shop
- Conversion of individual subscriptions to a multi-user one
- Parallel management of a Professional and an Advanced multi-user subscription
- Conversion of a multi-user Professional subscription to an Advanced subscription.
Management of the multi-user subscription
- Access your user account
- View all your data from the Dashboard
- Manage and update the user list
- Remove users If the administrator is not also a user
Multi-user purchase from Switzerland or Liechtenstein
Our new Swiss shop allows customers to choose the number of subscription they want to purchase.
For example, if a company has 5 employees in need to work with Banana Plus, on the shop page the company's administrator needs to purchase 5 subscriptions.
It is not possible to purchase a multi-user subscription in stores or on other websites outside of our online shop.
It is not possible to purchase from our Swiss shop from other countries. Please visit the international shop.
As a first step to any purchase from our Swiss shop, you need to enter your email. This will be the main email used for administration purposes (purchases, renewals). It can also be one of the emails that use the software.
Now you can see the purchase page. Enter the number of subscriptions you want to purchase.
After the purchase you will receive a confirmation email asking you to login into your user account, from which you will be able to define the 5 emails that will be connected to the 5 subscriptions (Users tab). You can access anytime your user account trough the link: www.banana.ch/shop/en/account
International multi-user purchase
The purchase of Banana products outside of Switzerland is handled by our partner MyCommerce (Digital River). To purchase multiple products, simply go to the International purchase page and select the desired type and number of subscriptions.
After the purchase, you will receive a confirmation email with the attached invoice, which will indicate a Product Key for each purchased subscription.
Every partner/employee using the software will need to:
- Download Banana Accounting Plus
- Install Banana Accounting Plus
- Activate the subscription with the Product Key
Warning! It is necessary to use a different email address for each Product Key. If the same email address is used for two Product Keys, the program will combine the two subscriptions (resulting in a single subscription, usable by a single user, valid for 2 years).
If you want a single multi-user subscription instead, Please contact our customer service via email!
We can create a customized product for you or convert the individual purchased Product Keys into a single multi-user subscription.
Conversion of individual subscriptions into a multi-user subscription
If you have specific requirements, such as converting previously purchased individual subscriptions (from us or in-store) into a multi-user subscription, this is possible but it requires manual processing by our staff. Please contact our customer service via email!
Parallel management of a multi-user Professional subscription and an Advanced subscription
If you want to have two different subscriptions in parallel, one for the Professional plan and one for the Advanced plan, both with the same administrative email, this is possible but it requires manual configuration by our staff. Please contact our customer service via email!
Conversion of a multiuser Professional subscription to an Advanced subscription.
From Switzerland → Log in to your user account > Subscriptions > press the Upgrade to Advanced plan button. Pro-rata pricing is automatically calculated: you pay only the difference between the Professional and Advanced plans for the remaining period till the subscription expiry for the number of users you have. Work is not interrupted.
International → switching from the Professional to the Advanced plan for international users is not automatic. Please contact our customer service via email!
Access your user account
To access your user account, please enter https://www.banana.ch/shop/en/account in your browser.
If you haven't set a password yet, you will be asked to do so the first time you access your user account.
See all your data from the Dashboard
From the Dashboard of your user account, you can view a summary of all your data.
Manage and update your user list
Once log into your user account, go to the Users section.
Press on the Manage button to be able to enter the emails of your 5 employees using the purchased subscriptions. You can also add new users at anytime with the Buy more button.
Each employee/associate will have then to:
- Download Banana Accounting Plus
- Install Banana Accounting Plus
- Enter his/her email in order to connect it to the subscription
The administrator can modify and update the emails of employees/partners at any time.
Remove users
In your user account, under the Users section, you can see the list of your users through the Manage button. In the same screen, you will also find the Remove users at next renewal link. By clicking on this link, you will be directed to a window where you can specify the number of users you want to renew. Please note that users can only be removed at the end of the subscription period.
Warning: If the number of users is reduced for the next renewal, the program removes the last users from the listby default. For example, if there are 5 users (see image above) and it is indicated that there will be only 3 users from the next renewal, the program will remove the emails of employee4@example.com and employee3@example.com. If necessary, change the order of the emails so that the program removes the correct ones.
If the administrator is not a user
Unless otherwise indicated, the administrator's email is also automatically entered as the first user. If the administrator is not a user, simply remove him/her from this list. It is always possible to see the administrator's email from the Dashboard, and it can be changed from the Change email address section in the left-hand menu.
FAQ
What do I do if I have already used the same email for two Product Keys?
Contact our support team directly, describing the problem and possibly indicating the order number with which you purchased your Product Keys.
In which cases may I need a multi-user purchase?
If you have a company where several users have to work on Banana Accounting Plus, you need a subscription for each user. Each user will need a personal email to access Banana Accounting Plus. In such cases, the multi-user subscription offers several organisational and administrative advantages. The programme features remain the same as for the single subscription; it is not possible to share the same accounting file between several users at the same time.
What does the installation of Banana Accounting Plus on 5 devices imply ?
Each user can install Banana Accounting Plus on up to 5 of the devices he personally uses, always activating the program with his registered user email. You can then, for example, install it on your desktop computer (at home or at work), on your laptop, on mobile phones, etc. This also means that if the accounting files (.ac2 format) are saved on some Cloud device, such as ICloud or Dropbox, the user can access and work on them from all his devices.
The conditions of use always remain valid.
Can I Install Banana Accounting+ on a Server running Terminal Service or in a Windows Domain?
Banana Accounting+ can be installed on computers registered in a Windows domain with Active Directory and Roaming User Profiles and on computers that offer a Terminal Service. Each user must proceed with the activation as described above, the data regarding the activation are saved in the user's profile.